Overview of Global ICT Service Operation

Cybernation provides information and communications technology (ICT) services to global Japanese companies and overseas subsidiaries of foreign companies. Our bilingual network support staffs handle customer inquires 24/7/365 in English and Japanese.

Support services provided

  • Analysis, designing, construction, operation, and maintenance of ICT infrastructure such as networks
  • Help desk and technical support for ICT infrastructure products and services
  • Requirements definition, designing, development, operation, and maintenance of ICT systems such as the Cloud and Security
  • Help desk and technical support for ICT systems such as the Cloud and Security
We will be happy to meet individual needs for foreign languages other than English.

Examples of support services

  • Building ICT networks and systems for overseas subsidiaries and providing help desk, operations, and maintenance support
  • Troubleshooting and operating remote access to overseas data centers
  • Technical support and troubleshooting for overseas clients using Infrastructure as a Service (IaaS) and Platform as a Service (PaaS)

If you need on-site support at your overseas subsidiary, we will be happy to discuss a customized support package tailored to your specific needs.

Support Service Flow